Thank you for your support
Thankyou to all our patients for your support through what has been an incredibly tough December.
We have been dealing with high levels of influenza and other viral illnesses, as well as an outbreak of Scarlett fever which resulted in a national shortage of antibiotics in the week before Christmas.
Despite this, in the month of December;
Our GPs and clinical practitioners saw 1774 patients
Our nurses saw 1090 patients
We offered an additional 312 appointments for blood tests
And a further 112 appointments in our early morning and late evening surgeries.
A total of 3288 appointments in December.
163 appointments were wasted due to patients not turning up for their appointment.
Many of our staff were also poorly in December which means the ones who were able to work, covered extra shifts, worked longer hours and saw extra patients in order to deliver this number of appointments to our patients. We are incredibly proud of our dedicated and hard working team at Kirkburton Health Centre.
Unfortunately over recent weeks we have been made aware of activity on social media where patients of Kirkburton Health Centre have made derogatory or factually incorrect comments about the practice and some of our staff. We have now decided to adopt a Social Media Zero Tolerance Policy.
If any such posts are brought to our attention they could be viewed as a potential breakdown in the doctor-patient professional relationship and may result in the individual being removed from our list.
We welcome feedback as it gives us an opportunity to review the services we provide and where necessary or appropriate, make changes or improvements. We would ask that rather than post derogatory or hurtful comments about the staff or practice on social media, that you put your comments in writing to us and give us the opportunity to respond. If something has gone wrong, we would like to be able to work with you to make it right. Posting comments on social media can cause unwarranted distress to our practice and staff and may also cause other patients to delay or dissuade them from presenting to the surgery when needed.
The NHS system is under incredible stress at present but we continue to strive to provide a high quality and caring service. Please work with us to help us to continue to do this in Kirkburton.
Industrial Strike Action
- Regardless of any strike action taking place, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases - when someone is seriously ill or injured, or their life is at risk.
- If we have not contacted you, please attend your appointment as planned. The NHS will contact you if your appointment needs to be rescheduled due to strike action.
- GP services are not impacted by this strike action. Please continue to attend your GP appointments, unless you are contacted and told otherwise.
- On days where there is strike action, patients should only call 999 if it is a medical or mental health emergency [when someone is seriously ill or injured and their life is at risk].
- Ambulances will still be able to respond in these situations, but this may only be where there is an immediate risk to life.
- Where the situation is not life-threatening, alternative support will be available through NHS111 online or through NHS 111, and where possible, it is advised that you arrange alternative transport.
- For more information on when to call 999 and when to go to A&E, you can visit the NHS UK website.
Invasive Group A Streptococcal Infections
Due to recent news about Strep A we will be changing our appointments over the next few weeks and the practice will be reserving a number urgent appointments for unwell children. If your appointment is non urgent, you may have a longer wait and we thank you for your patience.
For further information and what you can do please visit Strep A - NHS (www.nhs.uk)
Mental Health Services in Kirklees
There are lots of services throughout Kirklees to help support those who are struggling with their mental health. This includes people who are experiencing low mood and anxiety or are having suicidal thoughts. Click here to view a list of services within the area and how to get in touch.
COVID-19: Q&A for Muslim Communities
Please click here to access information and Q&A on the COVID-19 vaccine for Muslim communities. It contains useful information including fasting, side effects and a statement from the British Islamic Medical Association (BIMA) on the Oxford Astra-Zeneca Covid vaccine.
The NHS will be in touch when it is your turn to be vaccinated. If you want more information, please visit nhs.uk/CovidVaccine.