Meet The Kirkburton Health Centre Team
"Our aim is to work in partnership with our patients and staff to provide a safe effective, caring and responsive service for our community. Taking pride in making a positive difference in people's lives, by enhancing the local services made available to them in a well-led forward-thinking organisation."
|Practice Managers (f)|
Julie Thornton Julie Raper
The Practice has 2 managers, Julie Thornton and Julie Raper. Whilst working alongside each other they both have their own roles within the surgery.
Julie Raper's role focuses on the business development and financial aspects whilst Julie Thornton focuses on the day to day running of the surgery.
I started working at Kirkburton Health Centre in August 2014 as an administrator, my duties include dealing with insurance reports, solicitor requests, scanning of letters into patient records and sending records back to the health authority if people leave the practice.
I have recently joined the administration team at the practice. My main role is the scanning of medical documents onto the computer from hospitals and other health care providers. I have had relevant training to help me fulfil this role including readcoding and medical terminology. My other duties include supporting the practice team. I take great pride in all aspects of my work.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Receptionist / Admin
I joined the practice in April 2013 as part of the busy reception team at Kirkburton Health Centre. I came from a legal background working at a local solicitors firm, in addition to having held a prior management role at Morrisons. I enjoy working here at Kirkburton Health Centre as we have an amazing team, that takes pride in providing excellent customer service to all patients.
Receptionist / Admin
I started working at Kirkburton Health Centre in August 2014, prior to this I worked at the Endoscopy Unit at Huddersfield Royal Infirmary (HRI). My main job role at the practice is as a receptionist. Within this, I deal with patients both at the front desk and over the phone. I currently manage all diabetic recalls along with Harry. I have an NVQ level 3 in business administration and I am a qualified First Aider.
Reception / Admin
I joined the practice in February 2016 as part of the reception team. Prior to this I was employed in education as an educational teaching assistant for 15 years. I am looking forward to the patient interaction and the new challenges that lay ahead.
More information to follow...
I joined the practice in September 2017 as an apprentice customer service practitioner. Finishing the course in September 2018, my role will then become permanent. It is enjoyable working in reception as every day is different. On the flip side, admin gives me the time to organize all the documents for scanning and to manage the incoming and outgoing medical records.
We would like to welcome our new apprentice, Phoebe, to the practice! More information to follow...
I have worked for the practice as a receptionist for 7 years. Previously I worked in customer service for a government department for over 20 years. I enjoy helping our patients and colleagues alike and the job is never boring.
In February 2016 I was given the opportunity to become the Practice Secretary. Whilst I have enjoyed my time in reception I look forward to working as the practice secretary.
Medical Secretary / Reception
I joined Kirkburton Health Centre in September 2016 as a medical secretary. I also work one and a half days’ in reception. I come from a banking background, leaving the industry to have my children. I enjoy working with people and aim to always provide excellent customer service to our patients